TutorialFrench
Handle Travel and Service Problems in French
Learn essential French phrases for handling common travel and service problems, such as incorrect bookings, cancellations, and asking for help or directions.
en-GB → fr-FR
TutorialFrench
Handle Travel and Service Problems in French
Learn essential French phrases for handling common travel and service problems, such as incorrect bookings, cancellations, and asking for help or directions.
Management & Tools
Deck Contents
20 CardsLesson#1
When you encounter a problem with a booking or service, you need to state the issue clearly and politely. A good way to start is by saying there's an error. For example, to say your booking isn't correct, you can use the phrase 'Ma réservation n’est pas correcte.'
Quiz#2
Translate into French: 'My booking is not correct.'
Ma réservation n’est pas correcte.
Quiz#3
How do you say 'There is a problem with my booking' in French?
Il y a un problème avec ma réservation.
Quiz#4
Translate into French: 'There seems to be an error.'
Il me semble qu'il y a une erreur.
Quiz#5
How do you say 'The room is not what I booked' in French?
La chambre n'est pas celle que j'ai réservée.
Lesson#6
If the person you're speaking to can't help, you may need to escalate the issue. A polite but firm way to do this is to ask to speak to a manager or someone in charge. The key phrase for this is 'Je voudrais parler à un responsable.'
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