TutorialItalian
In Course: Italian B1: Confident Conversations

Explain a Practical Problem and Ask for a Remedy in Italian

Learn how to explain a practical problem and ask for a remedy in Italian. This deck covers polite ways to complain about faulty products, household repairs, and service issues.
A close-up, dramatic photograph of a vintage ornate Italian faucet in an old-world bathroom, with a single, clear drop of water slowly dripping from it. The persistent leak creates a sense of minor inconvenience in the otherwise elegant setting of classic Italian ceramic tiles, bathed in soft, natural light.
en-GB → it-IT

Management & Tools

Deck Contents

32 Cards
Lesson#1
In this deck, you'll learn how to handle practical problems in Italian. We'll cover how to politely open a complaint, describe what's wrong, and ask for a solution like a repair, an exchange, or a refund.
Lesson#2
To raise a problem politely, you first need to get someone's attention. A very common and useful opener is 'Senta, scusi il disturbo', which means 'Listen, sorry to bother you'.
Quiz#3
How do you say 'Listen, sorry to bother you' in Italian?

Senta, scusi il disturbo.

Lesson#4
Another polite phrase, used in more formal situations, is 'Mi dispiace disturbarla'. This is a good way to address staff in a hotel or a shop.
Quiz#5
Speaking formally, how do you say 'I'm sorry to bother you' in Italian?

Mi dispiace disturbarla.

Lesson#6
Once you have their attention, you can state the issue. A simple way is 'Ho un problema con...', meaning 'I have a problem with...'. For example, 'Ho un problema con la doccia' means 'I have a problem with the shower'.

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