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In Course: French B1: Confident Conversations

Discuss Consumption and Service Issues in French

Learn essential French B1 vocabulary for handling refunds, exchanges, product defects, and basic banking transactions like transfers and expenses.
A close-up, high-angle photograph of an elegant hand receiving a crisp French "ticket de caisse" and a few shiny Euro coins as change from a vendor's hand, over a polished counter in a chic Parisian boutique, with a blurred background hinting at tasteful displays of clothing.
en-GB → fr-FR

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Deck Contents

20 Cards
Lesson#1
When you have a problem with a product or service, you need the right vocabulary to solve it. This deck covers key French terms for discussing refunds, exchanges, and product faults.
Lesson#2
Let's start with two essential verbs for returning items. To ask for your money back, you use the verb 'rembourser', which means 'to refund'. For example, 'Le magasin va me rembourser'.
Quiz#3
How do you say 'to refund' in French?

rembourser

Quiz#4
Translate into French: 'Can you refund me?'

Vous pouvez me rembourser ?

Lesson#5
If you don't want your money back, but would rather swap the item for another one, you use the verb 'échanger', which means 'to exchange'.
Quiz#6
How do you say 'to exchange' in French?

échanger

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